Who this covers
This policy covers kitchenremodelingnewhaven.com, a referral and information site for kitchen remodeling in the New Haven area. “We” means the operator of the site. Contact details are on the contact page.
What we collect
| What | How it reaches us | Why |
|---|---|---|
| Your name, phone number or email, town, project type, timing and any message | You type it into a form and send it. | To reply to you and, if you ask, to connect you with a remodeling company. |
| Campaign tags in the web address, such as utm_source, utm_medium, utm_campaign, gclid and fbclid | Our page reads them from the link you arrived by and sends them with your form. | To learn which source brought the request. |
| A short summary of your last request | Saved in your browser’s session storage so the thank-you page can show it. It stays on your device. | To show you what you sent. |
| Checklist ticks and tool choices | Saved in your browser’s local storage. They stay on your device and are not sent to us. | So a checklist you started is there when you return. |
A hidden form field helps filter automated spam and is not used to identify anyone. Please do not send payment card numbers, government ID numbers or bank details in a message. We never need them.
Who receives your request
- Remodeling companies. When you ask to be connected, the company or companies serving your area receive what you sent, and they may contact you.
- Service providers. Companies that host this site, store form submissions, or send calls, texts and email for us. They may use your information only to provide those services.
- Authorities and others, when the law requires it.
We are paid when requests are referred to remodeling companies, so sharing your request may count as a sale or sharing of personal information under some state privacy laws. We share your request only as described on this page. The referral and marketing disclosure explains how we are paid.
Calls, texts and email
If you give a phone number, you agree that we and the remodeling companies we connect you with may call or text you about your request, including with automated technology. Consent is not a condition of buying anything. Message and data rates may apply. Reply STOP to a text to stop it, or tell a caller to stop. You can also ask us through the contact page, and we will pass the request on.
How long we keep it, and your choices
We keep requests as long as we need them to respond, to document the referral and to meet legal and accounting duties, and then delete or anonymize them. You can ask what we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Use the contact page. A remodeling company that already received your request keeps its own records, so you will need to ask that company separately.
Security, children and changes
We use reasonable measures to protect what you send, but no method of storing or sending information is completely secure. The site is for adults who own or manage property, and we do not knowingly collect information from anyone under 18. We update this policy when our practices change, and the review date shows at the top of the page.